Contact
Spotted an out-of-date price, a changed rule, or something that reads wrong? Email [email protected] and we will fix it.
Please note that we do not sell tickets ourselves, so we cannot change, cancel or move a booking to another date. For bookings made through Viator, use the link in your confirmation email or the Viator app. For the park itself (opening times, add-on activities, Hotel Xcaret), visit xcaret.com.